FAQ About the Baby Sitter Database

If I am a Nanny can I still register on the Database?
Yes, if you reside in a city that FCC does not have a local office then you can still find Nanny clients via the Sitter Database. Nannies looking for work in our home base Barrie, and Simcoe County should apply directly to our Head Office location.

What type of qualifications do the Sitters usually have?
Most of the Sitters registered are mature College Students taking Child or Health Care studies and want to work within their future line of work. You may choose to select a Sitter by their age or qualifications using the advanced search options.

How do I pay for the Sitter Registry?
Parents can register and pay online using our secure PAYPAL Checkout. Once payment is received “Return to Merchant” to complete your online registration.

I have paid for the Membership why can’t I access my registration?
After you have paid for your membership and receive a confirmation from PAYPAL you should then select “Return to Merchant” to complete your online registration form. If you were not taken to the registration page your registration is not complete. Contact our office to complete the registration. support@familycarenanny.com

Ensure your registration is free of errors: Your email address is spelled correctly, your password and login are correct. Passwords are case-sensitive

As a Parent you must log into the Parents Login Section. The database will not accept a parent login in another area such as Daycare or Sitter area. Ensure you are logging into the right area.

If you are experiencing database login or password difficulties, please click here.

What can I do to ensure the Sitters I hire will be qualified and trustworthy?
It is important to interview and screen your potential sitter. Have a personal interview with the potential sitter, if they have indicated on the database that they have a valid Police check, or CPR Certificate, ask to see the original. Ask for references and contact them. Interview questions and tips can be found on our Website.

I own a home daycare should I register on the Sitter Database or Daycare database?
We recommend Daycare owners register on the Daycare Database because families looking specifically for home daycare will search there first. The information required on the Daycare Registration is more specific to a Daycare/Home Daycare setting.

Does it cost anything to register as a Sitter or Day Care? What costs will I incur?
It is free for both Sitters and Daycares to register on our database. The only costs you may incur is obtaining a CPR & first Aid certificate, or Police Check. These checks are voluntary and are at the expense of the caregiver. However to increase your employment potential we strongly recommend that all caregivers registered on the database apply for these checks.

How do I change my schedule or contact information?
Log into your Account and edit your profile. You can change your password, your address, city and contact information. Sitters and Daycares can edit your schedule availability.

I am a Parent and would like to post a job opening. How can I do this?
You have unlimited access to the Sitters/Daycare database and all of the contact information. You can create a generic job posting and e-mail the Sitters/Daycares you wish to contact. This is an easy way to generate interest in your job. Our database keeps the parents contact information confidential, so you contact those you wish to meet, and will not be bothered by calls or emails by job seekers.